Field Technician
Job Type: Full-time, Permanent
Location: Oklahoma- Tulsa area (Remote)
We are looking to expand our team! Dehumidified Air Solutions is home to the industry’s most respected HVAC dehumidification brands: Dectron, PoolPak, Seresco Dehumidifiers, Agronomic IQ and Dehumidified Air Services. These brands create optimal indoor air quality (IAQ) conditions through temperature and humidity control. We are seeking a Field Technician for Oklahoma.
Position Summary
The HVAC Field Service Technician will be the company’s expert in‐charge on the jobsite, responsible for performing start‐up/repair work/preventative maintenance on world-class indoor HVAC equipment.
Primary Duties and Responsibilities
Technical Duties:
- Validate/update the end user contact information on file upon arrival at the jobsite
- Conduct on‐site equipment start-up/repair work/preventative maintenance
- Inspect the equipment and make minor changes as required
- Prepare start‐up report form for submission to the manufacturer, external sales representative company, and the installing contractor
- Collect equipment operational and site data, photograph the installation site and equipment, and document them using a collaborative mobile application provided by the company
- Provide operational training to the on‐site maintenance personnel
- Work as Inside Support Technician via home office approximately 25% of the time
- Provide remote troubleshooting service on the equipment during non‐site hours, when required
- Communicate and seek support from Service Managers to obtain technical advice and resolve challenges on jobsite
- Demonstrate a professional attitude while keeping the company’s interests in mind
- Document risks and issues proactively from jobsite and expedite resolution to mitigate warranty and repair work either independently or by coordinating with the Service Manager
- Establish and maintain effective working relationships with stakeholders on the jobsite (end user, engineers, installing contractors, etc.)
- Obtain end user feedback on the customer service experience upon assignment completion
- Participate in monthly review meetings and provide feedback from the field for continuous improvement
Education and Experience Qualifications
- Mechanical or Electrical Engineering Diploma or HVAC/R Technology Diploma or Building Systems Engineering Diploma is required
- Min. 2 yrs. of HVAC and Control Systems experience or any equivalent combination of experience and/or education from which comparable knowledge, skills, and abilities have been achieved.
Required Skills
- Must have a valid Air Conditioning & Refrigerant recovery certificate/license- EPA608 (U.S)
- Gas certificate/license will be preferred, but not necessary
- Must have broad spectrum of knowledge in commercial HVAC, energy recovery, and heat transfer products
- Demonstrated skills in electrical and controls will be preferred
- Must enjoy working with electro‐mechanical components and controls
- Ability to use basic hand tools
- Ability to accept assignments on notice as short as 1‐2 weeks and work within strict deadlines
- Can innovate solutions to problems and present feasible alternatives in the face of obstacles
- Knowledge of computer applications: Microsoft Office 365 and Internet
- Has excellent communication skills-both written, verbal, and presenting to senior leadership
- Demonstrates the ability to work as part of a multidisciplinary team locally and remotely
- OSHA10-30 preferred, but not necessary
- Ability to regularly sit, stand, use hands to touch, feel, or transport documents and/or products
- Ability to lift 50lbs
- Ability to climb ladders
- Ability to work in all seasons and all weather (possibility of working indoors or outdoors)
Salary and Benefits
- Competitive salary
- Medical coverage
- Pharmaceutical coverage
- Dental coverage
- Vision coverage
- Paid vacation
- Ongoing training
- 401(k) matching
How to Apply
We invite all interested candidates to send a resume and cover letter to employment@dehumidifiedairsolutions.com with the position you’re applying for in the subject line of your email.
Thank you to all applicants. However, only those selected will be contacted.